COVID-19 Updates From Birkey's
Update: August 30, 2021
Per CDC and OSHA recommendations, we request all individuals to wear a mask upon entering a Birkey's location. THank you for your cooperation.
Updated August 17 @ 7:00 AM CST
Per the Governor's emergency order, masks are now required upon entering a Birkey's location. Thank you for your cooperation.
Updated May 29 @ 9:30 AM CST
The time is finally here! We are excited about reopening and welcoming you back into our stores!
Beginning Monday, June 1st, we are reopening our front doors to customers at all Birkey’s locations. As we do, we want to make sure our customers and team members feel comfortable and safe while inside our stores. We encourage you to call ahead or place your CNH parts orders online at www.birkeys.com/parts. Curbside pickup will continue at each location.
Your safety is important to us. That’s why, as our stores reopen, we ask customers to only access our facility through the front showroom door, practice social distancing of at least six feet, and request you wear face coverings when entering the building per CDC guidelines.
On behalf of the entire team at Birkey’s, thank you for your patience and understanding during this unprecedented time. We appreciate your continued loyalty, and we look forward to seeing you!
Updated March 21 @ 5:00 PM CST
As spring planting and construction season will likely begin within a few weeks, Birkey’s is open and committed to providing you with the most seamless customer experience possible in these challenging times. We have stocked our parts departments and stand ready to support your equipment, parts, and service needs.
The U.S. Department of Homeland Security and the recently issued “shelter in place” executive order by Gov. Pritzker of Illinois where certain businesses are defined as "Essential Businesses and Operations,” including those involved in the “manufacture, distribution, and supply chain for critical products and industries.” Those industries are specifically excluded from the order because of their importance to our national security and infrastructure. It specifically names agriculture and construction in the list of manufacturing companies, distributors, and companies producing and supplying essential products and services.
Because we are an essential business, our locations will continue to operate under normal business hours from Monday through Friday, 7:30 a.m. - 5 p.m. To continue serving our customers safely and effectively, we will be preventing public access to our showrooms, parts counters, and sales offices effective Monday, March 23rd. Although the front door to our stores will be locked, our parts, service, precision, and sales professionals will continue to meet customer needs.
Thank you for your patience and understanding during this unusual time. We are prepared and focused on continuing to serve you!
Updated March 20 @ 6:00 PM CST
Birkey's stores will be closed for the next two Saturdays (March 21st & 28th)
At Birkey’s, we strive to provide the highest quality products and services to our customers. We can only do it with the support of our dedicated employees. In this unprecedented time, we want to provide time over the next two weekends for our employees to address and attend to their personal and family needs. As such, beginning tomorrow, March 21st, Birkey's stores will be closed for the next two Saturdays (March 21st & 28th).
Please know that this situation is rapidly evolving and we are working hard to stay abreast of all developments as they happen. We will continue to keep you apprised of any changes on this designated COVID-19 response webpage and social media with changes as they happen. Thank you for your patience and understanding during this unusual time.
March 20, 2020 - 11:00 AM CST
At Birkey's, we value our customers and take very seriously our role as a responsible employer and place you choose to shop. As part of Birkey’s commitment to help protect the welfare of our employees, each of you and the broader public, we wanted to share with you the precautions we are taking across our stores in response to the Coronavirus (COVID-19).
Here are ways we will continue to safely support you during this time:
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Store Locations – For details on any of our stores visit birkeys.com/locations.
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Parts – Our parts department will continue to meet your needs:
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Phone – Call your local store to connect with our parts department who will assist you with your questions and orders.
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Online Ordering – Go to birkeys.com/parts and select your local store in the drop-down to order genuine Case IH or Case Construction parts for shipping or pick up at your local Birkey’s.
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Parts Shuttles will continue to move parts between our 17 locations.
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Parts Pickup
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Purchase parts online or over the phone and we’ll place your order in a designated pickup area outside each store.
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Curbside Delivery - Purchase parts online or over the phone and we'll deliver them to your vehicle.
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Service – Our service department will operate normally and continue to get the equipment ready for spring.
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Sales – Our sales team will be available by phone and email to meet your equipment needs.
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Online Inventory – Go to birkeys.com to browse our extensive preowned inventory. Easily request more information using the form and a member of our sales team will reach out to you.
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Trucking – Birkey’s will continue to pick up and deliver equipment.
By using the telephone, email, online ordering, and no-/low-contact communications, we will dramatically reduce our chances of putting you and our employees in harm’s way, while reducing the risk of closing our stores entirely due to infection.
Actions at our locations:
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Extra disinfecting kits and supplies have been ordered and sent to each of our locations
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All high traffic areas are being sanitized regularly.
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Employees who are sick will be asked to stay at home for the duration of their illness and to seek proper medical care and advice.
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Employees have been asked to decrease business travel for their safety.
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Employees were suggested to limit riding with other employees or customers in company vehicles or tractors/equipment.
Digital communications:
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Sign-up for our email newsletter to stay up-to-date on our communication. www.birkeys.com/email
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We will also be communicating regularly through our social media channels including Facebook, Twitter, Instagram, and LinkedIn.
At Birkey's, we have a 65+ year legacy to uphold—one that rests on doing what is right to build trusting relationships for generations to come. We want to thank you for your support and understanding during a rapidly evolving situation as we make every effort to support our customers, associates and the communities we serve.